In 1998, the Hong Kong Society for the Aged (SAGE) started an organization-wide change effort - the "Business Process Reengineering Programme". Within the first year of the programme, this 700-plus-employee organization had motivated all staff to participate, and achieved an exceptional record of 149 improvements. SAGE is an excellent example of systematic and thoughtful change management. Do you want to know: How to employ the "process" concept to enable customer-orientation and cross-functional improvements? How to motivate the whole organization to change? How to consolidate the change experience and share the achievements? How to keep a change programme alive in the organization? The SAGE experience can provide important insights to managers in the government, public, non-profit, and business sectors. This book is an essential reference for all who want an effective roadmap to drive changes and enhance organizational performance.

This self-learning kit is a concise process improvement training course which includes a workbook and a Video-CD disc. Concepts, tools and worksheets are included in this pack to assist readers to grasp the knowledge and techniques about process improvement.

Two cases are included in the Video-CD to enable the readers to learn from real projects.

This self-learning kit is particularly suitable for those who are:

- determined to drive process improvement initiatives in their organizations
- process improvement team members
- interested in learning more about this "low investment, high return" methodology

Pick your choice. To be the master or slave of time?

Living a balanced life is one of the challenges facing managers and executives. Juggling priorities among work, family, social, and other life-dimensions is never an easy task. This self-learning programme introduces you to the simple yet effective practices of managing time smartly. You will learn the techniques to master your time effectively, and start regaining control of your life, and achieving a more fulfilling and balanced life.

The self-learning package includes four sessions: "Time and Life", "Doing the Right Things", "Achieving More with Less", and "Mastering Time in Workplace", a total of more than 90 colorful slides, plus a companion "Time Master Toolkit".

PDF and editable Powerpoint versions available for personal or in-house trainers’ use. Please see order form for details.

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